We are all banking online en masse. But which channels do we use most often and for what purposes? And also: how often on average do people still visit a bank branch and for what services? What evolution do we see in the area of cash withdrawals? Answers to these and many other questions can be found in Febelfin's new brochure, which contains the latest figures on digital and physical banking (branch network, withdrawals).
In a nutshell: